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Our support team typically responds within 2 hours during business hours, 7 days a week.

Email Support
Typical reply: under 2 hours
Live Chat
Available in app
Daily, business hours
Report a Bug
Include order ID if relevant
Partnerships
B2B & seller enquiries

Send a message

Grievance Officer

Name: Shubham Negi

Designation: Grievance Officer

Email: [email protected]

Address: RAIDZONE Market, Kh No. 57/7, C Block, Near Shahi Mandir, Pradhan Enclave, Salempur Majra, Burari, Delhi – 110084, India

Grievance Submission: Customers may submit complaints through the Dispute Resolution Center, the contact form above, or by emailing [email protected].

Response Time: Initial acknowledgement within 48 business hours. We aim to resolve grievances within 7–10 business days.